Privacy policy

In this Policy the following terms shall have the following meanings:

“Account”: means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;

“Content”: means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“Cookie”: means a small text file placed on your computer by National Safety Academy Limited Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.

“Data”: means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

“National Safety Academy Limited“: means National Safety Academy Limited, ADDRESS;

“Service”: means collectively any online facilities, tools, services or information that National Safety Academy Limited makes available through the Web Site either now or in the future;

“System”: means any online communications infrastructure that National Safety Academy Limited makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”: means any third party that accesses the Web Site and is not employed by National Safety Academy Limited and acting in the course of their employment; and

“Website”: means the website that you are currently using (www.nationalsafetyacademy.co.uk) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions.

Without limitation, any of the following Data may be collected:

• 2.1 name;
• 2.2 date of birth;
• 2.3 job title & profession;
• 2.4 contact information such as email addresses and telephone numbers;
• 2.5 demographic information such as post code, preferences and interests;
• 2.6 financial information such as credit / debit card numbers;
• 2.7 IP address (automatically collected);
• 2.8 web browser type and version (automatically collected);
• 2.9 operating system (automatically collected);
• 2.10 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
• 2.11 Cookie information (see Clause 10 below).

• 3.1 Any personal Data you submit will be retained by National Safety Academy Limited for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
• 3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
• 3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
• 3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:

• 3.4.1 internal record keeping;
• 3.4.2 improvement of our products / services;
• 3.4.3 transmission by email of promotional materials that may be of interest to you;
• 3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.

National Safety Academy Limited may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that National Safety Academy Limited requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

• 5.1 National Safety Academy Limited may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
• 5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.

• 6.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

• 6.1.1 use of Data for direct marketing purposes; and
• 6.1.2 sharing Data with third parties.

• 7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
• 7.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.

• 8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
• 8.2 You have the right to ask for a copy of your personal Data on payment of a small fee.

Data security is of great importance to National Safety Academy Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

National Safety Academy Limited reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

If there are any questions regarding this privacy policy you may contact us athello@nationalsafetyacademy.co.uk

If you accept marketing cookies, we place two cookies on nationalsafetyacademy.co.uk and learners.nationalsafetyacademy.co.uk: one gives your browser a random identifier, the other lets us recognise you once you have told us who you are — by signing in to the learner portal, buying or claiming a course, filling in one of our forms, or following a link in one of our emails. We then record which pages and courses you look at on this website and the actions you take, such as viewing fees or choosing a number of licences, and link them to your email address. We use this to understand which courses interest you and to tailor what we send you. Our lawful basis is your consent, which you can withdraw at any time through “Cookie settings” at the foot of every page; withdrawing deletes both cookies and stops the recording. We keep this information for 13 months. Your choice of marketing emails is separate and unchanged by it.

National Safety Group Ltd (trading as National Safety Academy | NSA) is the data controller responsible for your personal data.

Contact details:

National Safety Academy

Email: hello@nationalsafetyacademy.co.uk

If you have any questions about this notice or how your data is used, please contact us using the details above.

We collect and process personal data relating to learners, which may include:

• Name, contact details, and identification information
• Enrolment and registration details
• Assessment submissions and results
• Feedback, internal assessment records, and academic decisions
• Communications between you and NSA staff
• Records relating to academic integrity, misconduct, or appeals
• Technical data relating to the submission of assessments

We process learner personal data for the following purposes:

• To deliver education, training, and assessment
• To administer enrolment, progression, and certification
• To communicate with learners regarding their course or assessments
• To maintain academic and assessment integrity
• To meet legal, regulatory, and awarding body requirements
• To manage complaints, appeals, and quality assurance processes

If you accept marketing cookies on our website or in the learner portal, signing in to the portal lets our website recognise you, so that the courses you look at on nationalsafetyacademy.co.uk are linked to your learner account’s email address. We use this to understand which courses interest you. It relies on your consent, which you can withdraw at any time through “Cookie settings”; signing out of the portal also stops the link on that device. See “How we link your browsing to you” above for what is recorded and for how long.

To protect the integrity of assessments, NSA may use manual reviews and third-party assessment integrity tools, including automated text-analysis and AI-assisted authorship detection systems.

These tools process learner submissions to identify potential plagiarism, collusion, or inappropriate use of artificial intelligence. Processing is limited to what is necessary for assessment and academic integrity purposes.

Appropriate contractual, technical, and organisational safeguards are in place when using third-party systems.

We process learner personal data under the following legal bases:

• Performance of a contract – to provide education, training, and assessment services
• Legitimate interests – to maintain academic standards and assessment integrity
• Legal obligation – where required by law, regulators, or awarding bodies

Where special category data is processed (if applicable), this will be done in accordance with UK GDPR requirements.

We may share learner personal data with:

• Awarding bodies and regulators
• Third-party service providers who support assessment, learning platforms, and academic integrity
• IT and system providers acting as data processors
• We do not sell learner data. Data is only shared where necessary and subject to appropriate safeguards.

Learner personal data is retained only for as long as necessary for the purposes for which it was collected, including regulatory, contractual, and quality assurance requirements. Retention periods vary depending on the type of data.

Under UK GDPR, learners have the right to:

• Access their personal data through a Subject Access Request
• Request correction of inaccurate data
• Request erasure of data (where applicable)
• Request restriction of processing
• Object to certain types of processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Some rights may be limited where processing is required for assessment, regulatory, or legal purposes.

This notice should be read alongside:

• Our Terms & Conditions
• Our Academic Policies

We may update this Learner Privacy Notice from time to time. The most current version will always be made available to learners.

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