Terms and Conditions

TERMS AND CONDITIONS OF NATIONAL SAFETY GROUP LTD

Last revised: 21 November 2024

Who We Are and How to Contact Us
National Safety Group Limited, trading as National Safety Academy (“National Safety Academy,” “we,” “us,” “our”), is a private limited company registered in England and Wales with company number 15882393. 

You can contact us:

By email: hello@nationalsafetyacademy.co.uk

Definitions and Interpretation

The following terms are used throughout these Terms and Conditions:

“Academic Policies”: These policies include but are not limited to Academic Malpractice, Resubmission and Late Submission, Re-marking and Complaints. A full list of Academic Policies can be found at www.nationalsafetyacademy.co.uk/policies

“Additional Fees”: This includes any fee incurred which is not a Course fee. Including but not limited to resubmission fees, late submission fees and re-enrolment fees.

“Application”: Purchase of a National Safety Academy Course.

“Community”: Groups of Learners connected in a virtual forum or in-person event facilitated by the National Safety Academy. 

“Course”: The training course provided by National Safety Academy, as described on our Website.

“Enrolment”: An accepted Application for a National Safety Academy Course.

“Learner”: An individual enrolled on a National Safety Academy Course.

“Materials”: Any study, course, learning, or assessment resources provided in hard copy, electronically, via the online portal, audio, or video.

“Online Learning Portal”: The platform hosted on our Website where Learners access course materials and submit assessments.

“Website”: Our website,www.nationalsafetyacademy.co.uk.

Other terms:

Words and phrases shall have their ordinary meaning unless specifically defined herein.

References to “writing” include email.

General Provisions

Variation: We may modify these Terms and Conditions at any time.

Waiver: Failure to enforce any part of these Terms does not constitute a waiver of that provision.

Severability: If any part of these Terms is deemed invalid or unenforceable, the remaining Terms remain in effect.

Entire Agreement: These Terms constitute the entire agreement between you and National Safety Academy.

Third-Party Rights: These Terms do not confer rights to any third party under the Contracts (Rights of Third Parties) Act 1999.

Governing Law and Jurisdiction: These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Our Contract with You

All Enrolments made via our Website, over the phone, or via email are subject to these Terms and Conditions.

A legally binding contract between you (or the person/entity booking on your behalf) and National Safety Academy is formed only when:

We receive your Application;

Payment is made in full; and

We confirm acceptance of your Enrolment in writing.

By agreeing to these Terms and Conditions, you also agree to all National Safety Academy Academic Policies. 

National Safety Academy reserves the right to refuse Applications. 

Courses

Full details of our Courses and applicable fees are available on the Website.

While we strive to keep information accurate, we do not guarantee that the Website or printed marketing materials will be error-free or fully up-to-date.

We may make changes to Courses, prices, or materials at any time without prior notice.

It is your responsibility to ensure the Course is suitable for your needs, including your English proficiency. National Safety Academy does not guarantee any specific outcomes from completing the Course or using the materials.

Fees and Payment

Course fees (excluding VAT) are listed on the Website and are correct at the time of publication. Enterprise fees are agreed on a case-by-case basis.

National Safety Academy reserves the right to change fees before accepting your Enrolment.

Additional Fees are not guaranteed to remain at the same rate as the date of your Enrolment. If you are required to pay an Additional Fee, it will be payable at the amount quoted on the day it is incurred.

Full payment is required before login details and materials are issued. Payment methods include debit/credit card or BACS transfer.

If a third party (e.g., an employer) is paying the fees, invoices must be paid within 14 days. If unpaid after this period, the invoice expires, and a new one must be requested.

Cancellations and Alterations

You have the right to cancel an unused Enrolment within 14 days by notifying us in writing. You do not have to give a reason.

Upon requesting a summative assessment, the Enrolment will be deemed ‘used’ and the right to cancel will be forfeited.

Upon valid cancellation, the original payer will be issued a full refund of the Course fee using the original payment method.

For the avoidance of doubt, no partial refund or discount will be issued for any Course elements that are not taken up.

Duration

Learners must pass the Course within the duration stated on the date of Enrolment.

If a Learner does not pass the Course within this duration, they may be subject to Additional Fees to extend the course duration. 

Course extensions are awarded at the discretion of the National Safety Academy.

Abuse and Misconduct

National Safety Academy has a zero-tolerance policy for abusive behaviour.

Allegations of abuse or misconduct within our Community will be investigated. During this process, we may suspend your Enrolment (e.g. Course access).

If abuse or misconduct is confirmed, National Safety Academy reserves the right to terminate services immediately.

Special attention is drawn to misconduct which amounts to academic malpractice as defined in our Academic Policies. National Safety Academy reserves the right to suspend the Enrolment of any Learner suspected of malpractice or plagiarism.

Course Materials

We aim to provide accurate and up-to-date materials but do not guarantee they are free from errors or omissions.

National Safety Academy reserves the right to amend or update materials without prior notice.

Learners are encouraged to verify information independently and contact us with any queries.

Data Protection

Please refer to our Privacy Policy on the Website for details on how we collect, use, and store your personal data.

If an Enrolment has been paid for by a third-party (i.e. an employer or family member), the Learner hereby agrees for information on their course progress to be shared. This may include assessment results and activity logs. A Learner can opt-out of the sharing of this information by contacting us in writing.

Intellectual Property

All intellectual property rights (including copyright, trademarks, logos and designs) in our Courses, on our Website and other Materials belong to National Safety Academy or its licensors.

You are granted a non-transferable, non-exclusive license to use materials for personal study in connection with the Course only.

You must not copy, distribute, sell, or share materials without prior written consent.

Usernames and passwords are for personal use only and must not be shared.

Limitation of Liability

Nothing in these Terms excludes liability for:

Death or personal injury caused by negligence; or

Fraud or fraudulent misrepresentation.

Our liability for any claim arising under these Terms is limited to the total fees paid for the relevant Course.

Technical Requirements and Support

It is your responsibility to ensure your device meets the minimum technical requirements for accessing online materials.

National Safety Academy is not liable for disruptions caused by:

Internet or network issues, including firewalls or pop-up blockers.

Browser or software compatibility issues.

Scheduled maintenance or unforeseen downtime.

Technical advice is provided at your own risk. We are not responsible for any issues resulting from non-compliance with technical guidance.